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BASIS: Full-time
REF: ROCS20383

CLOSING DATE: November 21 2019
Section: ROCS Travel


We are looking for a full-time Personal Assistant to the Travel Operations Director to ensure the smooth management of her day-to-day endeavours, while assisting her in the operation of the travel division.


The selected candidate must have a solid background in travel, with the ability to create and deliver complex travel itineraries, and will be able to handle sensitive and intricate issues in a professional and objective manner.  This diverse role will also benefit from candidates with a flair for marketing and an interest in fashion.

 

Main responsibilities

  • Assisting the Director in the operational tasks carried out as part of her organization of the travel division, such as calculating negotiating and preparing rates, and preparing training material for travel team
  • Manage Director’s schedule, assessing priority of appointments and meetings, and the reallocation and preparation for these as necessary.
  • Process Director’s correspondence, ensuring that incoming correspondence is dealt with by the Director/or on behalf of the Director, or other staff as appropriate.
  • Maintain Director’s office systems, including data management and filing.
  • Screen calls, enquiries and requests, and deal with them when appropriate.
  • Assist Director in researching and following up with action on matters which fall within the Director’s responsibility – chasing responses, triggering follow-up action.
  • Produce documents, briefing papers, reports and presentations for the Director.

 

Requirements

  • Experience within the travel industry is a must
  • Must be fluent in speaking and writing in the English language, however knowledge of the Maltese language will be considered an additional skill
  • Exceptional interpersonal and communication skills, to enable professional interaction with a wide range of contacts, both internal and external to the company.
  • Ability to organise and plan own work.
  • Excellent attention to detail, with the ability to maintain a high level of accuracy.
  • A flexible, pro-active approach to work including the ability to prioritise and re-prioritise.
  • Ability to work on own initiative.
  • Ability to deal with sensitive information with discretion and to maintain confidentiality.
  • Excellent IT skills, including a working knowledge of presentation software packages, preferably Microsoft Office Word, Excel and PowerPoint.

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