BASIS: Full-Time
REF: ROCS20327

CLOSING DATE: August 31 2019

INGLOT is looking for full-time Guest Experience Specialists who are ready to take on this new and innovative role in our retail stores. Our INGLOT Guest Experience Specialists will be enthusiastic, assertive, and provide a passionate approach to guest services, demonstrating the core INGLOT and ROCS Group standards and values at every opportunity.


Our Guest Experience Specialists will:

  • Seek out guest contact and display enthusiasm and boundless amounts of professional, yet fun energy;
  • Ensure an exciting store environment, presenting our products and services in an appealing manner;
  • Demonstrate a strong sales approach, maximizing the store’s sales targets;
  • Ensure that guest flow is monitored and managed in an efficient manner in respect of clients and team members;
  • Assist the managerial team in the smooth operation of the store and/or studio;
  • Maintain communication regularly via calls, email, and weekly reports, as necessary.


Guest Experience Specialists require:

  • A passion for retail and outstanding sales skills;
  • Excellent spoken and written language skills in both Maltese and English;
  • Experience in a customer service role;
  • A fun, dynamic, and friendly personality;
  • Excellent communication, listening, and motivational skills;
  • The ability to work on multiple projects simultaneously and multi-task as necessary, while maintaining full attention to detail;
  • Self-motivation and the ability to work independently or as part of a team.
  • Commitment to superior customer service.
  • Exceptional time management, organizational and delegation skills.
  • A hands-on approach to work;


About The Benefits

Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our group of companies, as well as an excellent remuneration package to the right candidates, discounts and benefits within all divisions of the ROCS Group, and a fast-paced and fun working environment!

We're always on the look out for talent!

Fill in the form and we'll be in touch!

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