BASIS: Full-Time
REF: ROCS20334

CLOSING DATE: March 19 2018

The ROCS Group is currently looking for Call Centre Agents to join its Call Centre on a full-time basis. You will be the first point of contact for our clients within our travel, retail, and insurance divisions, therefore you must have a professional manner and excellent customer care skills at all times.

Selected candidates will:

• Be able to communicate in both Maltese and English;
• Have excellent communication skills in person, via email, and over the telephone;
• Have a keen interest in travel;
• Be computer literate ;
• Be flexible and willing to learn about our different divisions;
• Be organized and able to multi-task
• Be able to work as part of a team as well as being self-motivated;
• Have a ‘can do’ attitude.

We will be providing full training to the selected candidates, however at least one years’ experience in customer services or a call centre is a must, and candidates with a background in travel will be given preference.


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